Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you interact with Palm Digital:

• Name and contact details (provided via enquiry form or email)
• Business name and project details
• Communication history between you and Palm Digital

We may also collect basic analytics data as described in the Cookies and Analytics section below.

2. How We Use Your Information

Information we collect is used for the following purposes:

• To respond to enquiries and provide our services
• To communicate with you about your project
• To send service-related information such as invoices and project updates

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Enquiry Form

When you submit our enquiry form, your details are sent via your email client directly to our business email address. We retain this information to manage our client relationship with you. We do not store form submissions on a server — your data is transmitted at the point of sending and handled through our email correspondence.

4. Cookies and Analytics

Our website may use basic analytics tools — such as Google Analytics or Vercel Analytics — to understand how visitors use the site. These tools may collect anonymised usage data, including pages visited, time on site, and general geographic region. This data does not identify you personally. You can opt out of analytics tracking by adjusting your browser settings or using a browser extension that blocks tracking scripts.

5. Third-Party Services

Our website is hosted on Vercel. Their handling of data is governed by their own privacy policy, available at vercel.com. We may also use tools such as Google Workspace for business communication. These providers operate under their own privacy policies and data processing agreements. We choose providers that meet reasonable data security standards.

6. Data Retention

We retain client and enquiry information for as long as it is reasonably required for business and legal purposes — typically for the duration of the client relationship and for a reasonable period thereafter. You may request deletion of your personal information at any time by contacting us using the details below, and we will action that request where it is possible and lawful to do so.

7. Your Rights

You have the right to access, correct, or request deletion of personal information we hold about you. Specifically, you may:

• Request a copy of personal information we hold about you
• Ask us to correct inaccurate or outdated information
• Request that we delete your personal information
• Withdraw consent for us to use your information in a particular way

To exercise any of these rights, please contact us using the details in the Contact section below.

8. Contact

For any privacy-related questions, requests, or concerns, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version of the policy will always be available on this page, along with the date it was last updated. We encourage you to review this page periodically. Continued use of our services after any updates constitutes acceptance of the revised policy.